{"id":1660,"date":"2023-11-17T11:28:23","date_gmt":"2023-11-17T11:28:23","guid":{"rendered":"https:\/\/www.cloudbik.com\/resources\/?p=1660"},"modified":"2023-11-17T11:29:02","modified_gmt":"2023-11-17T11:29:02","slug":"convert-mailbox-to-shared-mailbox-office-365","status":"publish","type":"post","link":"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/","title":{"rendered":"How Do I Convert Mailbox to Shared Mailbox in Office 365?"},"content":{"rendered":"<p>In today\u2019s fast-growing digital world communication between teams is the key to success and it can be achieved through Office 365. Microsoft 365 comes with multiple features and one of the best features is Shared Mailbox. By using a shared mailbox multiple users can access a particular mailbox such as a customer supports email, departmental inbox, sales inbox, etc. instead of forwarding different users can access their required mailbox. Plus, the shared mailbox can be converted into the user\u2019s mailbox again if required. In this article, we will discuss how to convert mailbox to shared mailbox in Office 365. Please follow the step-by-step instructions given in this article. First, we will see some of the limitations of the Shared Mailbox.<\/p>\n<h2><strong>Limitations of Shared Mailbox<\/strong><\/h2>\n<p>There are fewer things that every user needs to know about shared mailbox before the conversion process. Shared Mailbox comes with some barriers. Let\u2019s know them one by one.<\/p>\n<ul>\n<li>To access shared mailbox users, need an active Office 365 license.<\/li>\n<li>Shared Mailbox comes with size limits. Every mailbox has an individual size of 50GB.<\/li>\n<li>Nobody can access directly into the shared mailbox. First, they have to log in to their own account.<\/li>\n<li>There is the possibility of data loss because users have the option of deleting the email.<\/li>\n<\/ul>\n<h2><strong>Convert Mailbox to Shared Mailbox<\/strong><\/h2>\n<p>Shared Mailbox is very helpful when it\u2019s come to team-based projects where employees must unite to carry out the work effectively and communication is held with the external environment through the same email account.<\/p>\n<p>There are three methods for converting a user\u2019s mailbox to a shared mailbox. Let\u2019s learn about all of the three methods.<\/p>\n<h3><strong>Convert to shared mailbox by using Microsoft Admin Center<\/strong><\/h3>\n<p>Users can transform to a shared mailbox directly with this method.<\/p>\n<ul>\n<li>Open Microsoft Admin Center.<\/li>\n<li>Now choose Users then Active users. All the users will be shown. Choose any user, open mail tab and click on convert to shared mailbox in the right-side window.<\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-1661\" src=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-to-shared-mailbox-using-admin-center.png\" alt=\"convert to shared mailbox using admin center\" width=\"1580\" height=\"746\" srcset=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-to-shared-mailbox-using-admin-center.png 1580w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-to-shared-mailbox-using-admin-center-300x142.png 300w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-to-shared-mailbox-using-admin-center-1024x483.png 1024w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-to-shared-mailbox-using-admin-center-768x363.png 768w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-to-shared-mailbox-using-admin-center-1536x725.png 1536w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-to-shared-mailbox-using-admin-center-520x245.png 520w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-to-shared-mailbox-using-admin-center-720x340.png 720w\" sizes=\"(max-width: 1580px) 100vw, 1580px\" \/><\/p>\n<ul>\n<li>Click on convert to provide your confirmation.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1662\" src=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/click-on-covert-button.png\" alt=\"click on covert button\" width=\"592\" height=\"710\" srcset=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/click-on-covert-button.png 592w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/click-on-covert-button-250x300.png 250w\" sizes=\"(max-width: 592px) 100vw, 592px\" \/><\/p>\n<p>Users can view their <strong>shared mailbox<\/strong> under <strong>Teams &amp; Groups<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1663\" src=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox.png\" alt=\"view shared mailbox\" width=\"1579\" height=\"737\" srcset=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox.png 1579w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox-300x140.png 300w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox-1024x478.png 1024w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox-768x358.png 768w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox-1536x717.png 1536w\" sizes=\"(max-width: 1579px) 100vw, 1579px\" \/><\/p>\n<h3><strong>Transform mailbox to shared mailbox by using Exchange Admin Center <\/strong><\/h3>\n<p>Users can convert their regular mailboxes to shared mailboxes by using Exchange Admin Center.<\/p>\n<ul>\n<li>Open Exchange Admin Center.<\/li>\n<li>Click on Recipients then mailbox. Choose any mailbox and Click on Others tab and select Convert to Shared Mailbox.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1664\" src=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-mailbox-to-shared-using-EAC.png\" alt=\"convert mailbox to shared using EAC\" width=\"1595\" height=\"762\" srcset=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-mailbox-to-shared-using-EAC.png 1595w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-mailbox-to-shared-using-EAC-300x143.png 300w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-mailbox-to-shared-using-EAC-1024x489.png 1024w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-mailbox-to-shared-using-EAC-768x367.png 768w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-mailbox-to-shared-using-EAC-1536x734.png 1536w\" sizes=\"(max-width: 1595px) 100vw, 1595px\" \/><\/p>\n<ul>\n<li>Now confirm the conversion.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1665\" src=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/click-on-confirm-button.png\" alt=\"click on confirm button\" width=\"590\" height=\"708\" srcset=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/click-on-confirm-button.png 590w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/click-on-confirm-button-250x300.png 250w\" sizes=\"(max-width: 590px) 100vw, 590px\" \/><\/p>\n<p>Shared Mailbox is recorded in the same user\u2019s mailbox. If users want to check it quickly then click on Filter &gt; Select Shared Mailboxes.<\/p>\n<p><strong> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1666\" src=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox-in-EAC.png\" alt=\"view shared mailbox in EAC\" width=\"1298\" height=\"698\" srcset=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox-in-EAC.png 1298w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox-in-EAC-300x161.png 300w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox-in-EAC-1024x551.png 1024w, https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/view-shared-mailbox-in-EAC-768x413.png 768w\" sizes=\"(max-width: 1298px) 100vw, 1298px\" \/><\/strong><\/p>\n<h3><strong>Regular mailbox to Shared Mailbox with PowerShell<\/strong><\/h3>\n<p>PowerShell is another way for the conversion. All you have to do is to run a single command to convert the mailbox to a shared mailbox. Before starting the process make sure you have installed the Exchange Online Module in PowerShell.<\/p>\n<p>For converting the regular mailbox to a shared mailbox, we will use Set Mailbox cmdlet. All you have to know is the name of the mailbox and the email address.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.cloudbik.com\/resources\/blog\/connect-to-exchange-online-powershell\/\">Connect to Exchange Online<\/a><\/li>\n<\/ul>\n<pre class=\"brush: plain; title: ; notranslate\" title=\"\">Connect-ExchangeOnline<\/pre>\n<ul>\n<li>Convert the mailbox to shared.<\/li>\n<\/ul>\n<pre class=\"brush: plain; title: ; notranslate\" title=\"\">Set-Mailbox -Identity pradeep@cloudbik.onmicrosoft.com -Type Shared<\/pre>\n<p>For verifying if the email was successfully converted or not, we use the different commands mentioned below:<\/p>\n<pre class=\"brush: plain; title: ; notranslate\" title=\"\">Get-Mailbox -Identity pradeep@cloudbik.onmicrosoft.com | Select Name, RecipientTypeDetails<\/pre>\n<h4><strong>Conclusion<\/strong><\/h4>\n<p>In this article, you have learned about how to transform a user mailbox into a shared mailbox with different methods. Converting a regular mailbox to shared mailbox is easy but you should follow the steps carefully. Shared Mailbox does not require any license but only provides 50 Gb of mailbox size.If you faced any issues while converting the mailbox you can comment down. We will be happy to solve all the problems.<\/p>\n<p><strong>Also Read:<\/strong> <a href=\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-shared-mailbox-office-365\/\" rel=\"bookmark\">Convert Shared Mailbox to User\/Regular Mailbox Office 365<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today\u2019s fast-growing digital world communication between teams is the key to success and it can be achieved through Office 365. Microsoft 365 comes with multiple features and one of&hellip;<\/p>\n","protected":false},"author":2,"featured_media":1667,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Do I Convert Mailbox to Shared Mailbox in Office 365?<\/title>\n<meta name=\"description\" content=\"Convert mailbox to shared mailbox in Office 365 with easy steps. Get step-by-step instructions on how to convert the user\u2019s mailbox to a shared mailbox.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Do I Convert Mailbox to Shared Mailbox in Office 365?\" \/>\n<meta property=\"og:description\" content=\"Convert mailbox to shared mailbox in Office 365 with easy steps. Get step-by-step instructions on how to convert the user\u2019s mailbox to a shared mailbox.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/\" \/>\n<meta property=\"og:site_name\" content=\"Cloudbik\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-17T11:28:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-17T11:29:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-mailbox-to-shared-mailbox.png\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Manoj Dwivedi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Manoj Dwivedi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/\"},\"author\":{\"name\":\"Manoj Dwivedi\",\"@id\":\"https:\/\/www.cloudbik.com\/resources\/#\/schema\/person\/a7c81a910d8a4464a5f5e1466e836b35\"},\"headline\":\"How Do I Convert Mailbox to Shared Mailbox in Office 365?\",\"datePublished\":\"2023-11-17T11:28:23+00:00\",\"dateModified\":\"2023-11-17T11:29:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/\"},\"wordCount\":641,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.cloudbik.com\/resources\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-mailbox-to-shared-mailbox.png\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/\",\"url\":\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/\",\"name\":\"How Do I Convert Mailbox to Shared Mailbox in Office 365?\",\"isPartOf\":{\"@id\":\"https:\/\/www.cloudbik.com\/resources\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.cloudbik.com\/resources\/blog\/convert-mailbox-to-shared-mailbox-office-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cloudbik.com\/resources\/wp-content\/uploads\/2023\/11\/convert-mailbox-to-shared-mailbox.png\",\"datePublished\":\"2023-11-17T11:28:23+00:00\",\"dateModified\":\"2023-11-17T11:29:02+00:00\",\"description\":\"Convert mailbox to shared mailbox in Office 365 with easy steps. 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